Frequently Asked Questions
Everything you need to know about shopping with Chateau Bel Age Boutique.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for boutique items?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that jewelry and final sale items are non-returnable for hygiene and clearance reasons.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'fit notes' to indicate if an item runs small, large, or true to size.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.